New Feature

Posted by Beverly on June 21, 2012 at 3:11 pm

We have a new feature that many of you, especially those who sell food items, will be interested in. It allows merchants to flag specific states in which the methods are not going to be blocked (even though there are blocked methods set).  This is to allow close states (same zone) to still use Ground [...]

Adventures in Shopping

Posted by Robin on February 10, 2012 at 12:36 pm

Have you run into a brick wall when it comes to growing your Facebook fan base? This week as I completed a purchase at Hayneedle, I encountered a great way to for e-commerce merchants to use the checkout process to get more Facebook fans. Right after completing my order that I was really excited about [...]

2011 Holiday Season in Review

Posted by Robin on January 16, 2012 at 1:19 pm

According to comScore, the sales period from November 1st – December 25th 2011 experienced a 15 percent increase in sales over the same period in 2010. Although the numbers aren’t in yet, The National Retail Federation is expecting total online sales to be up approximately 3.8 percent over last year’s holiday shopping season. comScore speculates [...]

Free Shipping Day 2011 – A Boon for Online Merchants

Posted by Robin on December 9, 2011 at 10:37 am

With one week to go until the fourth annual Free Shipping Day, participating e-merchants are bracing for an onslaught of orders and putting their plan in place to ensure all orders are received by Christmas Eve. According to the merchants interviewed for a recent article at, attracting new customers is one of the biggest [...]

Boo! A Scary Shipping Story (with a happy ending)!

Posted by Robin on October 31, 2011 at 3:16 pm

We recently heard from one of our clients who had an interesting story that we thought we should share. As with many things, this realization came about because of an oversight – the real-time shipping link was accidentally deleted from their shipping settings. First a little back story, this retailer was using Yahoo!’s default shipping [...]

New Advanced Shipping Manager Features

Posted by Robin on September 27, 2011 at 3:29 pm

Although I was planning on tackling part two in my Holiday Planning series, I decided to expand on last week’s post and tell you about a few new things we have added to the Advanced Shipping Manager. The following standard features all come with the latest version – The ability to Block P.O. Box Deliveries [...]

Holiday Planning 101

Posted by Robin on September 22, 2011 at 11:49 am

Ready, set, go! The race is on to make the most of the coming holiday season, here is the first installment of a special holiday survival series.

Temperature Based Shipping

Posted by Robin on September 6, 2011 at 1:38 pm

A common problem for food e-retailers is safely shipping foods in a variety of temperatures. Non shelf stable products need extra packaging and ice packs to safely arrive at their destination. But, making sure shoppers chose the correct shipping method and accounting for the extra shipping costs associated with particular products can be a difficult [...]

Make Sure Shoppers Come Back for More

Posted by Robin on July 27, 2011 at 3:06 pm

In a recent article for, Jon Love details the increasing importance of order management for online retailers. As the number of online shoppers increase every year, so does the number of merchants competing for their business. Shopper expectations are also changing. They expect the same features from a major retailer and they do from [...]

Are You Verifying Shipping Addresses In Your Yahoo! Store?

Posted by Robin on December 15, 2010 at 3:47 pm

How much thought have you given to the money you throw away on corrected address fees? Maybe you thought it was just a cost of doing business you had to put up with, or that somehow the invalid address entries would miraculously stop. Guess what, they aren’t going to stop and you don’t have to [...]